This Refund and Cancellation Policy applies to all donations made to Madhavam Foundation through our official website (https://www.madhavamfoundation.com).
All donations made to Madhavam Foundation are final and non-refundable. Once a donation is successfully processed through our payment gateway (Razorpay), it cannot be cancelled, refunded, or transferred for any reason.
Donors are therefore requested to verify all details carefully before confirming a donation.
In case of a duplicate donation or accidental multiple payments made due to a technical glitch or human error, please notify us immediately atmadhavamfoundation99@gmail.com.
After verification, if the claim is found valid, the excess amount will be refunded within 7–10 working days via the original payment method.
If your payment fails but the amount is deducted from your bank account, it is generally refunded automatically by your bank or payment gateway within a few working days. If the refund is not received, please contact your bank or email us with your transaction details for assistance.
Every successful donation made through our website will receive a digital receipt via the donor’s registered email. This receipt serves as official proof of donation and should be retained for your records.
For international donors, refunds (if applicable for duplicate transactions) will be processed in INR, and currency conversion charges or international bank fees may apply. These are borne by the donor.
If you have any questions or concerns regarding this policy, please reach out to us at:
Madhavam Foundation reserves the right to modify or update this Refund & Cancellation Policy at any time. Changes will be posted on this page with an updated “Effective Date.”
Effective Date: October 11, 2025